Academic Advisor/Program Specialist II- Full Time (Temp)

In by Melissa

University of Lethbridge
November 16, 2023
Lethbridge, Canada
Job Type
$5,213-$5,900.50 monthly
  • Lethbridge


Lethbridge, AB
$5,213–$5,901 a month - Full-time
Lethbridge, AB
$5,213–$5,901 a month
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$5,213–$5,901 a month
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Job Title
Academic Advisor/Program Specialist II- Full Time (Temp)
About the University
It’s your time to shine!
Work where the world comes to create, discover and learn.
We are one of Canada’s top universities and leading research institutions. With more than 8,900 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.
Tenure Information
Position Details
About the University:
It’s your time to shine!
Work where the world comes to create, discover, and learn.
We are consistently one of Canada’s top-ranked universities and leading research institutions. With more than 8,900 students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, uLethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute to establishing uLethbridge as Canada’s destination university.

Our University’s Blackfoot name is Iniskim, meaning Sacred Buffalo Stone. The University is located in traditional Blackfoot Confederacy territory. We honour the Blackfoot people and their traditional ways of knowing in caring for this land, as well as Aboriginal peoples who have helped shape and continue to strengthen our University community.

Who we are:
The Dhillon Faculty of Business (DSB) has about 50 academic staff and 15 non-academic staff, with a strong presence on both the Lethbridge and Calgary campuses. We have about 1600 students across both campuses, with both undergraduate and graduate programs, and majors in accounting, finance, general management, human resources and labour relations, indigenous governance and business management, international management, and marketing.
Your Team:
You would work closely with the Associate Dean, Director of Timetabling and Curriculum, other DSB Advisors, Area Chairs, and Student Enrolment and Registrar Services, as well as having interactions with other academic units across campus and Dhillon School of Business students.

Reporting to the Associate Dean, the Program Specialist’s duties will include:

  • Providing accurate information to current and prospective students to aid in their program planning, which can include professional goals, course selection, and devising solutions to complex issues that interfere with academic progress and other matters;
  • Helping students to determine their academic standing with regards to Probation and Required Withdrawal, assist with course scheduling difficulties, provide grade appeal information, independent studies information, and help students in the application of University policies and procedures;
  • Advising current and prospective students primarily on their academic programs, independent study approval, processing, and evaluation of previous degree transcript for students applying for a second degree, and advise which courses are required to complete the second degree;
  • Participating in New Student Orientation, Open House, and off-campus career fairs;
  • Advising current students on personal issues that interfere with academic progress and helping students to manage personal issues and academic requirements, and when necessary, referring students for personal counselling, academic supports, career counselling, other Faculties, and to relevant community and government resources;
  • Present and bring forward student appeals to the Dhillon School of Business Appeal Committee, participate in the appeal discussion and decision process, and communicate the outcome of the appeal to the student;
  • Completing financial graduation approval and review of student files to ensure that all degree/program requirements have been met; and
  • Coordinating the review and updating of articulation agreements with other institutions.


The successful candidate with have an undergraduate degree and a minimum of three years of related work experience in a post-secondary or education environment. A combination of education and experience will be considered.

The following skills are also required:

  • Excellent communication skills (written and verbal): Advisors need to explain complex degree programs, requirements, restrictions, and opportunities to students. Advisors also make presentations to student groups, as well as prospective students and their parents. Advisors discuss program issues with academic staff as well as non-academic staff in other units, such as Student Enrolment and Registrar Service.
  • Ability to deal with complex information: The demand for services provided by DSB Advising is extensive and ongoing.
  • Excellent interpersonal skills: Advisors are required to deal with a diverse student body (diverse cultures, abilities, and personalities) and to diffuse potential volatile situations (e.g., informing a student that they do not meet the requirements to graduate)
  • Accuracy and attention to detail: Advisors need to be accurate and able to attend to details as errors in advising students and in checking students’ programs can delay their graduate. We need to maintain accurate, confidential records so that any Advisor can assist any student. Advisors also help maintain the integrity of student transcripts by ensuring components such as transfer credit, repeated courses, and academic standing are all correct
  • Problem solving skills: Advisors need to be creative to be able to devise solutions for complex program issues that take into account the student’s specific circumstances.
Hiring Salary Range (at 1.0 FTE ): $5,213-$5,900.50 monthly
Full Salary Range (at 1.0 FTE ): $5,213.00 – $6,588.00 monthly (AUPE – Grade 12)
Dhillon School of Business
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