Complete Customer Care Coordinator

In by Saamis Lethbridge

Canadian Linen and Uniform Service Corp
Published
May 1, 2024
Location
Lethbridge, Canada
Category
Job Type
City
  • Lethbridge

Description

Full job description

 

WHO WE ARE

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

WHY CHOOSE US?

  • Job stability: Canadian Linen has been employing people for over 95 years
  • Competitive pay rate + commission
  • Great benefits and employee assistance program
  • Retirement Savings Plan
  • Ongoing training and mentoring
  • Great teammates and collaborative work environment
  • Career growth opportunities

Career Opportunity

Canadian Linen and Uniform Services Company is seeking a Customer Service Coordinator in a hybrid role of customer service receptionist and office administration. They will have a variety of administrative responsibilities and thrive in a fast-paced work environment. The ideal candidate would possess strong customer-oriented skills with receptionist experience. This person will demonstrate enthusiasm in their work and be happy to support various operational departments!

What you will do:

  • Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco communication system, responding to customer emails.
  • Secure office supplies, gather and update presentation documents, support other departments as needed.
  • Work with our customer service representatives (drivers) to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues.
  • Handle accounts receivable and accounts payable.
  • Various reports in Oracle, Excel, ABS to be maintained and updated daily.

We are looking for individuals who:

  • Have proficiency in English (both oral and written).
  • Have experience in an administrative and/or administrative support role.
  • Have knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint).
  • Have superior communication skills (verbal and written).
  • Possess excellent customer service skills and effective oral communication skills, both written and verbal.
  • Demonstrate professionalism in punctuality, attitude, and grammar.
  • Are extremely organized in their approach to document control and administrative functions.
  • Will perform any other tasks that may be assigned to them.

What's in it for you:

  • Job stability: Canadian Linen/Quebec Linge has been employing people in Canada for over 95 years.
  • Excellent benefits and employee assistance program.
  • Retirement savings program (REER).

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.

Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

***Detailed Job Description available upon request***

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