Customer Service Representative/Inside Sales

In by Melissa

November 6, 2023
Lethbridge, Canada
Job Type
  • Lethbridge


669 reviews

Lethbridge, AB
Permanent, Full-time
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Job details

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Job type
Shift and schedule
8 hour shift
Day shift
Monday to Friday


Pulled from the full job description
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match

Full job description


Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Key Responsibilities:

Your duties will include (but are not limited to):

  • Expedite orders with vendors and buyers on a daily basis.
  • Fully utilize the computer system to investigate and track orders, transfers and purchase orders to completion.
  • Deal and follow through on customer inquiries and complaints.
  • Compliance with corporate strategies and policies.
  • Attend product training sessions and department meetings.
  • Deal with vendors to meet committed delivery dates.
  • Responsible for updating/creating and distribution of daily and weekly reports.

Required Qualifications:

To ensure your success in this role, you will require:

  • Experience in safety, MRO and industrial distribution would be an asset.
  • Proficient knowledge of transaction ordering processes.
  • Broad exposure to the various inventory systems.
  • A proven performance record of above average.
  • Excellent interpersonal and communications skills with the ability to work in dependently.
  • Demonstrate exceptional organizational skills and attention to detail.
  • Proficiency in Microsoft Office applications.
  • The ability to meet deadlines and prioritize workload in a very fast paced environment.

What’s it like working at Vallen? Upon joining our team, you will become part of a supportive, family-oriented culture where you will be led by a president who fully believes in having an open-door policy. Your suggestions will be heard, and your hard work will be rewarded.

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

To explore and learn more about Vallen, please visit

Stay up to date with Vallen, and follow us on LinkedIn, Facebook, Twitter, YouTubeand Instagram.
Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

Job Types: Full-time, Permanent


  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match


  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Lethbridge, AB: reliably commute or plan to relocate before starting work (required)


  • Secondary School (preferred)


  • Customer service: 1 year (preferred)
  • Industrial Sales: 1 year (preferred)

Work Location: In person

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