Customer Service/Sales Associate

In by Saamis Lethbridge

Leister's Home Care Equipment
Published
February 7, 2024
Location
Lethbridge, Canada
Category
Job Type
Salary/Pay
From $20 an hour
City
  • Lethbridge

Description

Leister's Home Care is currently looking to expand our team. We are in search of a individual for a part time leading to full time sales/customer service position. Hours would be Wednesday to Friday 10am-5pm, and 10am-2pm on Saturdays (long weekends off). Hours would/could increase in the spring. We are in a customer service based industry so being friendly and outgoing is always a bonus. We are a small local family owned business; we sell a variety of different home care equipment and scrubs. We are looking for someone who is passionate about helping people and their community, and someone to work with us long term.

Duties will include, but not limited to, greeting and helping customers as they come in the store, invoicing, taking payments, answering the phone, sending emails/faxes, computer data entry, taking, printing and picking orders, cleaning/organizing, receiving shipments, and other general office duties.

We are a small local family owned business. We sell a variety of different home care equipment and scrubs. We are looking for someone who is passionate about helping people and their community, and someone to be with long term.

We offer a competitive wage that will be based on your experience/performance. Starting rate is $20 per hour.

- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns.
- Analyze customer needs and provide appropriate solutions, including upselling products or services when applicable.
- Enter and update customer information accurately in the company database.
- Communicate effectively and professionally with customers to ensure their satisfaction and resolve any issues or complaints.
- Maintain a high level of phone etiquette and professionalism at all times.
- Excellent problem-solving skills and the ability to analyze customer needs to provide appropriate solutions.
- Proficient in data entry and computer skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Sales experience is a plus.

This is a great opportunity for individuals who are passionate about providing excellent customer service and enjoy working in a dynamic team environment.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Customer Service Representative.

Job Types: Full-time, Part-time

Salary: From $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount
  • Vision care

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Ability to Commute:

  • Lethbridge, AB T1J 0C4 (required)

Ability to Relocate:

  • Lethbridge, AB T1J 0C4: Relocate before starting work (required)

Work Location: In person

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