Full job description

Company Overview

The Gym In The North is a high end training facility, offering 24 hour gym access with a focus on personal training.

We provide a high level of service to members with the best facility in Lethbridge with high end equipment, a well organized, immaculately clean gym and the best environment for members to thrive and crush their fitness goals.

Summary
We are seeking a dedicated Gym Manager to lead our team at The Gym In The North in Lethbridge. This pivotal role involves growing the member base, overseeing daily operations, managing staff, working with the Personal Training Manager and ensuring our clients receive exceptional service.

Responsibilities

• Lead and motivate the front end team to deliver outstanding services.
• Develop and implement operational strategies to enhance client satisfaction.
• Manage staff recruitment, training, and performance evaluations.
• Manage scheduling, budgeting, and inventory.
• Promote a positive and motivating environment for members and staff.
• Coordinate marketing efforts to attract new members.
• Provide gym tours and consultations to prospective members
• Maintain high standards of customer service and facility cleanliness.

Qualifications

• Experience in team management / retail management.
• Strong leadership and communication skills.
• Ability to manage budgets and operational tasks effectively.
• Experience in recruiting, training, and developing staff.
• Knowledge of fitness industry trends and client engagement strategies.
• Excellent organizational skills with attention to detail.

Who This Is For

This role is PERFECT for someone who:

• Is highly organized and detail-oriented
• Communicates confidently and professionally
• Loves systems, checklists, and structure
• Enjoys marketing and sales
• Takes ownership and follows through
• Learns fast and asks smart questions
• Thrives in a high-performance environment

Who This Is NOT For

This is NOT for you if:

• You hate sales or follow-up
• You need constant supervision
• You’re uncomfortable talking to people
• You want a slow, corporate, “clock-in clock-out” job
• You don’t care about fitness, performance, or results

You MUST be:

• Passionate about fitness
• Someone who uses the gym and understands equipment
• Energetic, enthusiastic, and fun
• Hard-working, committed, and reliable
• A people-person who loves building community
• Motivated to grow and a person focused on constant improvement

How to Apply (Super Important!)

Record a 2–3 minute video answering these questions:

• Tell us a little about yourself
• Why would you be the best person to hire?
• Tell me about your previous management experience?
• What do you currently do for workouts
• What is your 5 year goal?

Upload the video to YouTube, Dropbox, or Google Drive and send the link to:

peter@thegyminthenorth.com

If you're ready to join a team where energy is high, growth is constant, and there is opportunity for growth!

Send that video and let’s get started!

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site gym

Application question(s):

• Did you email your video application to apply as per the job description?

Work Location: In person