Indigenous HUB Family Resource Network Coordinator 2 Year Contract Position

In by Tyne

Opokaa’sin Early Intervention Society
January 11, 2023
Lethbridge, Canada
Job Type
  • Lethbridge


The HUB Coordinator is responsible for the establishment of a coordinated Indigenous Family
Resource Network (FRN) in Lethbridge. The Indigenous Family Resource Network will provide a
full continuum of universal, targeted and intensive services for Indigenous families, children
and youth, through direct service delivery and formal partnerships, that are flexible and
responsive to needs.
The HUB Coordinator will establish, coordinate and supervise the FRN Hub and Spokes services
provided by Opokaa’sin, including but not limited to, the development and implementation of
the FRN Standards of Practice, the North Star, Parent Education and White Weasel (After
school) programs, a streamlined referral process between partner agencies, performance
measures and continuous improvement processes, a communication plan, and a regional
Indigenous mentorship building community capacity initiative
In addition, the Hub Coordinator will be responsible for the development and coordination of
regional partnerships and collaboration initiatives with the Lethbridge FRN external Spokes and
other community partners in Lethbridge.
Accountable to the Program Director and/or Executive Director
$50,000 – $70,000, based on education and experience.
1. Coordination and Supervision of FRNHUB and Spokes offered at Opokaa’sin
Program Management
 Facilitate the planning and development of all HUB and Spokes programs and
services based on program goals and deliverables.
 Develop and implement standardized intake and screening processes system
for the HUB and Opokaa’sin Spokes
 Establish a a streamlined FRN program referral process between Opokaa’sin,
other Spokes and community partners
 Coordinate and supervise the implementation of the HUB and Spokes programs
and services Opokaa’sin is responsible for.
 Establish internal controls and program procedures (file audits, nominals, etc).
 Ensure that program activities operate within the policies and procedures of the
 Ensure implementation of FRN standards of practice, regulations and licensing
 Ensure that program activities comply with all relevant legislation and
professional standards.
 Advise the Executive Director and Program Director of any gaps in
Personnel Management
 Assist in the recruitment, hiring, supervision, training, evaluation, and
termination of FRN staff, including North Star Parent Navigator, the After School
Program Facilitator and assistant, and administrative staff, and intake worker
 Interprets policy decisions to staff.
 Support goal achievement and monitors performance.
 Assists the FRN staff in developing the necessary skills to be successful within
the organization.
 Supports and encourages staff initiatives.
 Encourage team building, communication and quality working environment for
 Provides regular, appropriate, and constructive feedback.
Day-to-day program operations
In collaboration with FRN staff
 Intake and screening
o Ensure that all families and youth participating in HUB and Spokes targeted and
intensive programs delivered at Opokaa’sin have completed an intake form.
o Ensure that systems are in place to identify and screen families and youth
requiring targeted and intensive programming, either through services offered at
Opokaa’sin, or through external Spokes.
 Weasel Children After School Program
o Plan the after-school program and the day camps
o Identify & access resources and resource people for the After-School Program
and the cultural camp.
o Promote programs and services to community,
o Establish working, and relationships with other community agencies.
o Coordinate services with existing services Opokaa’sin providers.
 North Star Program
o Develop a yearly family/caregiver education program for the school year
(Fall/Winter and Spring sessions) and the summer
o Identify and invite resource persons and educators
o Assist in hosting workshops, training events and family activities
2. Communication Plan
The communication plan will have three objectives:
 Informs Opokaa’sin clients/family and staff of the activities and FRN
programming available to families, children and youth
 informs community partners about the FRN services and programs available at
Opokaa’sin and how to refer families to these programs
 Recruit new Indigenous families and youth to FRN programming.
A number of communication tools, such as but not limited to, newsletters, social media,
community fairs, will be used as part of the communication plan
3. Coordination of Partnerships and Collaborations
 Participates in networking and community relation activities to promote
community awareness of Opokaa’sins’ mission, programs and services.
 Attend inter-agency meetings as directed.
 Develop and implement formal partnerships with external Spokes and other
community organizations.
 Communicates with key stakeholders to identify changing needs and
conditions of the community that affect programs and services.
 Works with key external stakeholder groups.
4. Indigenous mentorship building initiative
In partnership with Executive Director and Program Director
 Builds strong working relationships with Lethbridge and other FRN Hubs and
Spokes in Southern Alberta
 Provide networking and capacity-building opportunities for Indigenous frontline workers of regional FRN Hubs and Spokes
 Facilitate training/workshops and provide resources to South Alberta Hubs
and Spokes on cultural practices & protocols, culturally safe and inclusive
programming for Indigenous families.
 Be available for consultation to other Hub and Spokes employees of Southern
Alberta regarding Indigenous families with complex needs
5. Monitoring and Evaluation
 Development and implementation timely monitoring, evaluation and reporting
systems as per grant agreement, in partnership with the evaluator, including but not
limited to monthly nominals, yearly parent and youth surveys.
6. Financial Management
 Work to ensure adherence to program budgets.
 Work across programs for the allocation and distribution of resources
 Diploma/Degree in Human Services and 3-5 years of related experience
 Experience working with Indigenous families
 Experience working with Community Service Agencies
 Supervisory managerial experience
 Knowledge of policy and procedures development and implementation
 Knowledge of program management
 Computer proficiency
 Demonstration of community development and leadership
 Must possess excellent written and oral communications skills.
 Must possess a Valid Driver’s License and a vehicle.
 Confidentiality is a necessity.
 CPR and First Aid Certification
January 13, 2023
All potential applicants are required to submit a Criminals Records Check, Child and Youth
Information Module, and provide two (2) references, cover letter and resume as a part of their
application package. Screening criteria: Please be advised that in order to be considered for the
position applicants must clearly indicate how they meet criteria. Failure could result in
elimination from hiring pool.
Submit Complete Package to:
Opokaa’sin Early Intervention Society
241 Stafford Drive North, Lethbridge Alberta T1H 2A5 | (403)380-2569
ATTN: Human Resources

Only registered members can apply for jobs.

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