Interpretation Officer/ Coordinator II (Anticipatory)

In by Melissa

Parks Canada-Rocky Mountain House
November 10, 2023
Rocky Mountain House, Canada
$67,539 to $72,767
  • Lethbridge


Reference number: CAP23J-130498-000013
Selection process number: 2023-CAP-BNP-EA-113
Parks Canada - Heritage Programs
Rocky Mountain House (Alberta)
From February 2024 to October 2024
$67,539 to $72,767Closing date: 20 November 2023 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**Important Information:**
1. No cover letter required – Respond to questions in the online application.
2. We will only accept online applications received via the site. Persons who are unable to apply online should contact the person listed below prior to the closing date.
3. You must provide 3 work references.
4. Living accommodations will not be provided.

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application.


Working with a multi-functional team, plans, adapt and develop customised interpretive programs, familiarisation tours and special events to provide visitors, clients, and industry stakeholders of the Banff Field Unit’s national historic sites with opportunities to discover, appreciate and learn about the sites. Identify and assess visitor experience needs relative to customised programs and event opportunities through discussion with colleagues, industry stakeholders, clients, and partners. Supervise and train staff members. Participate in the planning and development of outreach communications and non-personal media such as brochures, photography, promotional materials, and exhibits.

Work environment

Come join our team at Rocky Mountain House National Historic Site and learn about the cultural history of the fur trade and Parks Canada’s accommodation services so you can share the history and the product offers with our visitors from across the country and around the world.

Intent of the process

This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A minimum of 2 years’ post-secondary education with specialization in communications, interpretation, tourism, fine arts or other discipline relevant to the position or an acceptable combination of education, training, experience or traditional knowledge relevant to position.

Proof of education will be required at time of interview.

Degree equivalency


EX1. Planning and delivering interpretive and visitor experience presentations.
EX2. Identifying audience/client requirements.
EX3. Planning and developing special events and activities.
EX4. Working collaboratively with others to achieve organizational goals.
EX5. Experience in supervising employees.
EX6. Experience developing and delivering training programs.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements


K1. Parks Canada’s mandate, values, and principles.
K2. Visitor experience programs of Rocky Mountain House National Historic Site.
K3. Interpretive theory and presentation techniques such as orientation tours, special events, hands-on activities, and non-personal media.
K4. Information sources used to determine audience requirements and target markets.


A1. Client Focus - Providing service excellence to internal and/or external client.
A2. Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
A3. Teamwork - Working collaboratively with others to achieve organizational goals.
A4. Communication Through Interpretation - Listening to others and communicating articulately to inform, influence and involve.
A5. Adaptability: Adapt to work effectively in ambiguous or changing situations, and with diverse individuals and groups.


PS1. Makes things happen.
PS2. Takes responsibility.
PS3. Sound judgment.
PS4. Personally connects with others.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:

AED1: Graduation with a degree from a recognized university with specialization in communications, interpretation, tourism, fine arts or other discipline relevant to the position or an acceptable combination of education, training, experience or traditional knowledge relevant to position.

Proof of education will be required at time of interview.

Degree equivalency


• Willing and able to work shifts, weekends, holidays, overtime and outdoors in various weather conditions.

Conditions of employment


• Obtain and maintain a reliability status including fingerprints.
• Possession and maintenance of a valid driver’s licence.
• Willing and able to wear uniform and personal safety equipment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Note: Additional information may be requested after closing date for screening and/or assessment purposes.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information, or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Mellissa Reis, Visitor Experience/National Historic Site Manager

Apply online

Date modified: 2023-10-26

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