Full job description

The Days Inn Medicine Hat is looking for a Part-Time Front Desk Agent. Front Desk shifts will be from 7am to 3pm, 10am to 6pm or 3pm to 11pm. Saturdays and Sundays will be required. This is a permanent Part-time position. The successful candidate must be a driven, self starter who is motivated and eager to learn. You will excel at customer service as you would be the first point of contact for arriving and departing guests. The ideal candidate will have Front Desk experience in the hotel industry and know the expectations for this role.

The Front Desk Agent is responsible for:

Registering guests and assigning rooms, processing group arrivals and departures, taking, canceling and changing room reservations, processing guests' departures which includes calculating charges and receiving payments, balancing cash and completing related forms. Customer service and front desk experience will be considered an asset.

Candidates must have excellent English skills.

Please note: You must be legally entitled to work in Canada as the employer does not have a labour market opinion that would support a foreign worker.

Since 1998, we've been known for disrupting the industry by being the innovative underdog, creating excitement and always being counted on to make guests feel welcome, comfortable, safe and cared for. Our hotel is managed by d3h Hotels and part of the Home Hotels franchise which was born in Saskatchewan and has a Head Office located in Saskatoon. Our people-centered culture is based around sharing Authentic Prairie Hospitality which represents warm hospitality, a humble heart and the vitality that people from the prairies are known for. This means upholding our Values of:

• Work Ethic - Together we are ready, eager and dedicated.
• Engagement - We strive towards common causes that will enable us to feel motivated, energetic and fulfilled.
• Integrity - We are honest, responsible and trusted.
• Fairness - We have a shared respect and value for all people.
• Growth - We strive towards progressive improvement, advancement and innovation.

Job Types: Part-time, Permanent

Benefits:

• Dental care
• Extended health care
• Vision care

Application question(s):

• Do you live in Medicine Hat?
• Do you require an employer sponsorship in order to be eligible to work in Canada?
• Do you have an open availability?
• Do you have reliable transportation to get to work other than transit services?

Work Location: In person