Description
Quality Assurance Manager
The QA Manager is responsible for the product food safety, quality, and legality programs within the facility.
Relationships and Contacts
This position reports to the Director of Operations with support from the Corporate Quality Assurance department. The position requires interaction with all levels of the organization and the Customer Service Group.
Major Responsibilities
- Oversee all activities within the Quality Assurance department.
- Investigate and respond to customer complaint issues.
- Review and approve OI's (Operational Instructions) for the QA department.
- Review non-conforming product with the Director of Operations and/or Production Manager to determine an appropriate disposition.
- Review testing results.
- Manage the QA budget for the facility
- First point of contact for CFIA, third party and customer audits
- Manage and direct salaried employees within the QA department.
- Assist in traceability exercises.
- Report food safety and quality issues to personnel with authority to initiate actions.
- Commitment to Quality System Policy
- Occasional travel is required.
Health and Safety Responsibilities
- Using or wearing the protective equipment designated by the accident prevention policy.
- Follow safe work procedures, rules, and policies.
- Ensuring employees are not performing work with faulty equipment or in violation of safe work practices.
- Supervising and directing employees when doing hazardous work.
- Ensuring all protective devices and equipment are properly used and maintained.
- Ensuring employees are thoroughly familiar with safe work methods for jobs being performed under their supervision and always insisting on their use.
- Developing a proper perspective among their employees toward accident prevention through training and personal example.
- Initiating appropriate action promptly to correct any unsafe situation, condition, tool, equipment, process, or practice that they may be aware of. Initiate all follow-up required to ensure completion.
- Training and instructing new, transferred, or loaned employees with respect to Safety Rules and Procedures in their area, including the issuing of personal protective equipment.
- Ensure that good housekeeping is always maintained.
- Enforcing awareness of all Accident Prevention Rules in Provincial Health and Safety legislation.
- Reporting all accidents or injuries to your supervisor immediately.
Food Safety Responsibilities
- Commitment to Quality System Policy
- Enforce quality and food safety programs within the role
- Communication of food safety issues to related department and action within the role
- Active participation in food safety, food security, health, sanitation, hygiene, and quality program within the role
- Perform applicable food safety duties in the absence of personnel within the QA department
- Take action to correct reported food safety and quality issues.
Qualifications and Abilities
- GFSI audit scheme training
- Comfortable in an audit setting and able to respond to auditors in a professional manner.
- Strong written and verbal communication skills.
- Proficient computer skills in Excel & Word and ability to learn new programs.
- Strong attention to detail.
- Strong organizational skills.
- Working knowledge of office and lab equipment.
- Ability to multi-task in a dynamic environment and prioritize tasks to meet deadlines.
- Willingness and ability to learn and adapt to new situations.
- Ability to work as a leader and provide direction to others.
- 5 years related work experience an asset.
We appreciate your interest in our company!
Please apply online by December 3rd, 2023.
This initial review of applications will begin on the deadline date for applying.
Only those candidates selected for an interview will be contacted.
To learn more about our products and services, click here .
Cavendish Farms Corporation is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees