Recruitment and Scheduling Supervisor 23DC45

In by Melissa

Lethbridge Family Services
November 6, 2023
Lethbridge, Canada
Job Type
  • Lethbridge


Lethbridge Family Services in Lethbridge, AB
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Job details

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Job type
Shift and schedule
Monday to Friday
On call
Application Details
  • Cover letter


Pulled from the full job description
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Full job description

About Lethbridge Family Services

In operation since 1910, Lethbridge Family Services (LFS) is the tenth largest employer in Lethbridge, serving 8,100 clients annually through 380 employees. LFS stewards an annual budget of over $21 million and has numerous contracts. LFS is a highly-accredited charitable organization that improves the wellbeing and quality of life for individuals and families in Southwestern Alberta. The organization is devoted to providing services to those in need, regardless of socioeconomic status, ethnicity, language, religion, gender identity, and family structures. We offer community-based support to facilitate human potential, choice, and independence. Through advocacy, public education, prevention, intervention, and community development, LFS responds to emerging family needs.

We offer a supportive, inclusive team environment with a strong commitment to work-life balance. We provide a competitive remuneration package, including a comprehensive benefit plan, generous vacation and personal time, employee and family pricing program for cellular service, and a discounted fitness membership. We support your career through opportunities to learn and grow, including paid professional development opportunities and on-the-job coaching and support. Our “family” culture supports many opportunities to participate in events including social club activities, annual holiday parties, and recognition events. Check out our website at

Position: Recruitment and Scheduling Supervisor

Department: DaCapo Disability Services

Hours: This is a full time salaried position (35.0 hours per week)

Monday – Friday 7:30 am – 3:30 pm

Rotational On-Call

Position Overview:

This position works in a time sensitive, deadline driven environment, and functions as a member of the DaCapo Supervisory team. A primary responsibility is scheduling employees in accordance with established processes, policies and procedures. This person is responsible for the direct supervision of frontline employees to ensure community access, residential and employment services are provided in accordance with established standards. In addition, this person will oversee the recruitment of casual employees, as well as participate in the hiring process for other frontline positions to ensure the department has a full complement of employees.

Key Responsibilities (includes but not limited to):

· Maintaining employee schedules

· Scheduling employees for planned/unplanned absences (e.g., sick, vacation)

· Scheduling and covering employees for staff development activities, client orientations, etc.

· Providing direct service as required

· Providing supervision and support to employees

· Ensuring client services are consistently implemented, instruction and intervention techniques are implemented appropriately, and services are provided in a manner that respects an individual’s culture, heritage, identity, etc.

· Completing all necessary administrative work related to employee supervision and client services

· Ensuring employees meet training requirements and receive regular performance evaluations

· Maintaining staffing levels to ensure excellent service provision which includes screening and interviewing candidates according to established procedures

· Mentoring and coaching employees

· Acquiring adequate knowledge of all clients served by DaCapo in order to provide competent direction to employees and contractors requiring on-call support


· Human Services Degree, and/or Rehabilitation Diploma, and/or Related Diploma

· Minimum of two years direct frontline experience working with people with disabilities

· Supervisory experience

· Exceptional computer skills

· Demonstrated ability to work under pressure

· Reliable vehicle, valid driver’s license, registration and insurance ($2 000 000 liability insurance)

· Strong organizational and time management skills

· Physically able to safely support individuals in activities such as lifting and transferring

· Ability to work independently as well as in a team environment

· Proficiency in verbal and written English

· Ability to be flexible and adapt to changes

· The successful candidate will be required to provide a Police Information Check

Start date: As soon as possible

Application deadline: November 14, 2023

Please submit, in confidence, a resume and cover letter referencing job posting 23DC45 and where you viewed our ad:

Contact Person: Tami Keiver


We thank all candidates for their interest, however, only those selected to continue in the process will be contacted.

Lethbridge Family Services is an equal opportunity employer.

Job Type: Full-time


  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required


  • Monday to Friday


  • English (required)

Work Location: In person

Application deadline: 2023-11-14

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