Description
We are seeking a Licensed Immigration Consultant with a superior presentation and with a minimum of 1 years of experience advising on all types of Canadian immigration matters, including Start-Up Visa Program, ICT, IMP, and C-11 as well as other related categories of permanent and temporary applications. The ideal candidate would be someone who can work efficiently in a high-volume environment, has high attention to detail.
Specifically, you will be responsible for the following:
- Advising clients on their application requirements, processes, and the relevant laws applicable to their specific situations.
- Plan and prepare submissions for immigration applications including but not restricted to Work Permit, Temporary Residence, Permanent Residence, Permanent Resident Card, and Citizenship.
- Help clients to prepare for RCIC/CBSA interviews.
- Follow up proactively with Immigration offices about the status and the details of the case, by email, phone, or fax.
- Provide guidelines to Project Director/ Investment Director in business proposal preparation.
- Communicate with clients to gather information and synthesize the documents.
Managing the initial steps of the client retention process, including:
- Preparing engagement letters for client signatures;
- Collecting case-specific information and documentation from the clients;
- Keeping detailed notes of the consultation findings and pathways is recommended;
- Reviewing and assessing documentation to determine applicants’ eligibility and identify any deficiencies;
- Keeping up to date with changes to laws, regulations, manuals, policies, procedures, and processes, and communicating those to clients;
- Maintaining and overseeing all communication with clients, while appropriately managing client expectations – client communications to be responded to within 24-48 hours;
- Analyzing facts and laws to advise on the most suitable application and process;
- Upholding ethical standards and compliance standards.
Qualifications:
As our ideal candidate, you will possess the following:
- Valid License with the RCIC in good standing;
- Minimum 1 years of experience in managing a high volume of Canadian immigration cases – both Permanent and Temporary;
- Experience in overseeing and providing guidance to a legal team on a daily basis;
- Ability to listen, empathize, build rapport and connect with prospective clients, as well as the ability to set and manage client expectations through effective and timely communications, thus ensuring the highest quality of customer service and professional services;
- Ability to think constructively and outside the box to provide prospective clients with all possible options for their specific situation;
- Excellent organizational skills and the ability to work in a fast-paced environment.
License:
- RCIC (Required)
Language:
- English (Required)
Job Types: Full-time, Permanent
Job Type: Full-time
Salary: $45,000.00-$55,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Types: Full-time, Permanent
Salary: $20.00-$30.00 per hour
Benefits:
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Licence/Certification:
- Regulated Canadian Immigration Consultant Licence (preferred)
Work Location: In person