Full job description

Waterton Lakes National Park is a small mountain village located approximately 3 hours south of Calgary, in southern Alberta. It is a seasonal tourism destination known for its lakefront setting, hiking trails, wildlife, and busy summer visitor season.

Working in Waterton is a unique opportunity, but it is important for applicants to understand that this is a relocation-based seasonal position. Team members are expected to live in

Waterton is a beautiful place to spend the summer, but it is also a small community with limited services compared to a city. This role is best suited to someone who is comfortable living in a remote seasonal environment, working as part of a close-knit team, and relocating for the full employment term.

Subsidized staff housing (studio apartment) is included with this position.

Key Responsibilities

· Conduct regular interior and exterior patrols of resort property.

· Monitor access points and ensure doors, locks, stairwells, and alarms are secure.

· Complete nightly restaurant close-down checks: confirm all restaurants are closed and secured, and verify required cleaning/closing duties are completed before kitchen staff depart.

· Respond to guest and employee concerns professionally and promptly.

· Identify, document, and report irregularities, incidents, hazards, and policy violations.

· Complete clear written reports, logs, and incident documentation.

· Support emergency response procedures (e.g., fire prevention checks, safety issues).

· Liaise and cooperate with local law enforcement when required.

· Provide consistent, professional customer service while maintaining safety standards.

· Carry out loss prevention duties by identifying and reporting suspicious activity, monitoring high-risk areas, and helping prevent theft, property damage, and unauthorized access

Qualifications / Skills

· Strong judgment, reliability, and ability to work independently overnight.

· Excellent communication and customer service skills.

· Ability to remain calm and professional in challenging situations.

· Comfortable walking/standing for extended periods and working outdoors.

What We Offer

· Clean, affordable employee housing.

· Staff discounts on food & beverage and spa services.

· Staff events and employee recognition.

· Discounts at select local businesses.

· Subsidized hotel rates for immediate family.

· Referral bonuses.

· Shuttle access to Pincher Creek.

Job Types: Full-time, Seasonal
Contract length: 6 months

Pay: $19.00-$22.00 per hour

Work Location: In person