Full Job Description
Position Title: Youth Support Worker
Location: YMCA Community Programs
Status: 2.0 Full time (40 hours per week) temporary contract (8 months with the possibility of extension), with a flexible schedule
Salary: 23.00-24.50 per hour
Start Date: Immediately
The YMCA of Medicine Hat can trace its roots back more than 60 years. Serving over 10,000 people in Medicine Hat, Brooks, and surrounding communities, the YMCA of Medicine Hat has a staff complement of more than 180 people, combined with 100 volunteers. With an operating budget of $6.5M, the YMCA of Medicine Hat offers services and programs at 2 recreation centres (Downtown and South Ridge), 2 employment centres (Medicine Hat & Brooks), and 13 licensed childcare programs.
Why should you join our team?
At the YMCA of Medicine Hat, we are passionate about our work and know that we are creating a positive impact in the community. Our staff feel welcome from the first day they start and quickly feel a sense of belonging here at the Y. If you are passionate about your work, want to make the community a better place, and develop your leadership skills this is the place for you!
The YMCA of Medicine Hat also offers multiple other perks and benefits.
· Complimentary YMCA of Medicine Hat Health Plus Membership
· Member rate for programs
· Anniversary and Birthday flex days
· Ongoing Leadership Development and Opportunities
· Opportunities for Training and Recertification
What is the Youth Program?
The Youth Support Worker (YSW) provides vulnerable youth, leading up to and at critical academic transition points, with the community supports and life skill development they need for educational attainment and future success. Program delivery includes, but is not limited to, the development of youth-centered plans, facilitation of workshops, supportive case management, and the coordination of peer mentorship. The YSW uses an outreach model to meet youth within the community, at schools, local YMCA facilities or another appropriate site. The YSW is responsible for the effective planning, implementation, and evaluation of program services. The YSW carries out their duties in a professional manner and in accordance with all YMCA policies and procedures, standards of practice, health and safety standards, child protection standards and contractual, legal, and regulatory requirements.
What qualifications are we looking for?
At the YMCA of Medicine Hat, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals. The successful candidate will have the following:
- Post-secondary degree/diploma in Child and Youth Care Counselling, Education, Social Work, or related field.
- 2 years of experience working directly with vulnerable youth
- 2 years of experience in client intake and assessment, case management and workshop facilitation
- Experience working with diverse populations
- Experience within a team environment and working remotely
- Annual registration in a professional organization as required by the governing body
- Standard First Aid & CPR-C and able to obtain a Police Information Check and Vulnerable sector
- Non-Violent Crisis Intervention, Motivational Interviewing, Suicide Intervention Certification preferred
- Valid driver’s license and access to a vehicle, in communities where applicable
- Working knowledge of issues/practices related to the social determents of health, youth development, individual assessment, case management, group work, group facilitation, program planning and outcome evaluation
- Working knowledge in culturally sensitive and trauma-informed practice, and strength-based approach
- Working knowledge computer skills (Windows, Microsoft Teams, Office and Outlook)
· Evidence of a clear Police Information Check (including Vulnerable Sector Check only if working with children), within the past 6 months
· Clear Child Welfare Check
· Cover letter and resume
· 3 Professional References
What does this role look like at the YMCA?
Under the supervision and guidance of the Director of Community Programs, the Youth Support Worker are responsible for the following:
· Excellent organizational and time management skills
· Provide excellent communication both written and verbal in all interactions including with coworkers, community members and participants
· Ensures a safe, comfortable, and welcoming environment for participants.
· Collects information to confirm eligibility and completes participant intake and/or assessment to inform ongoing participant supports to reach participant and funder outcomes.
· Designs, implements, and evaluates youth-centred individual action plans, in-person/virtual services and workshops as per guidelines and funder mandates.
· Performs case management as per guidelines and funder mandates.
· Consults with social workers, school administration, other professionals, and family/natural supports when appropriate.
· Coordinates peer mentorships opportunities and relationships.
· Maintains knowledge of relevant services and community resources.
· Engages with schools, community agencies, and other organizations to maximize services and resources to participants.
· Adheres to all Risk Management and Occupational Health and Safety requirements including Work Alone Policy and Procedures and the Children, Youth and Vulnerable Adults Protection Policies and Procedures.
· Inputs data accurately and timely into program designated database systems
· Work within defined program budgets
· Maintain accurate participant files in accordance with funder and YMCA guidelines
· Collect demographic, output, and outcome data for evaluation purposes and to inform and contribute to the development of funder and YMCA reports.
· Model the YMCA Values and mission
· Role model appropriate leadership, communication and behaviors to all youth and community members
· Attend staff meetings, and any required training opportunities
What qualities do we look for in a YMCA of Medicine Hat staff member?
Our staff model and are committed to the following competencies:
1. Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes, and values of the YMCA
2. Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction
3. Service Orientation: Deliberately identifies and creates opportunities to enhance each person's YMCA experience
4. Planning and Organization: Establishes a clearly defined and effective course of action for self and others to accomplish short- and long-term work goals
5. Coaching and Development: Commits to assisting participants, volunteers, and self in continuous learning and development
6. Quality Focused: Ensures that YMCA programs and services are superior
7. Self-Management: Highly motivated and works independently with minimal supervision
8. Diversity: Appreciates that people with different opinions, backgrounds and characteristics bring a richness to the YMCA
9. Philanthropy: Demonstrates a personal responsibility for the YMCA as a charity
10. Leadership: Guides, motivates, and inspires self and others to take action to achieve desired outcomes
11. Outcome Thinking: Visualizes, understands, and articulates YMCA outcomes and formulates strategies, plans and actions for achievement
12. Quality Focus: Ensures YMCA programs and services are superior
13. Teamwork: Actively builds teams and encourages open relationships for maximum organizational effectiveness
Job Types: Fixed term contract, Full-time
Contract length: 8 months
Salary: $23.00-$24.50 per hour
- 8 hour shift