Your Opportunity:

Alberta Health Services (AHS) is seeking 2 Casual Protective Services Officers (PSO). As a PSO, you can make a difference by ensuring a safe and secure environment for all AHS staff, patients and visitors. You’ll discover a career that complements your lifestyle. With opportunities in communities across the province, great benefits, and room for growth, there is no shortage of reasons to join our team. In this role, as a PSO, you will be a first responder to critical events within a team environment, while managing your time and setting priorities. You will have the opportunity to work in various PS departments such as a member of the Hospital team or a member of the Community and Rural mobile unit. You will also have the opportunity to integrate with the clinical care team to directly improve patient & family experiences, as well as foster an inclusive workplace that supports the health and safety of all people. You will be responsible for wayfinding, providing customer services to patients, visitors and stakeholders, as well as general support. You will need strong interpersonal and communication skills to promote collaboration, respect, and mitigate high-stress situations. Your compassion and ability to relate to patients, visitors, and communities will help de-escalate conflict and create a positive, safe, diverse, and welcoming environment for all. Documentation and reporting are a key part of this role. You will utilize the Perspective reporting system to prepare detailed, written documentation of all security and life safety incidents. This position requires a high degree of critical thinking, sound judgement, discretion, and de-escalation techniques. Sound working knowledge of legislation, policy and legal authorities are a necessary skill for the PSO. This role will provide valuable experience and exposure to grow with AHS Protective Services.

Description:

As a Protective Services Officer II, you will provide security and protective services for all patients, visitors, staff and AHS property including: violence monitoring, prevention and intervention; enforcement of applicable federal, provincial and municipal statutes; asset loss prevention and internal investigations; preparation of court documents and securing evidence; risk assessment and hazard identification; arrests, apprehensions and detentions of persons and first responder to critical events. You will provide support for facility departments on matters of security and safety practices, participates in reviewing and recommending policy, and fosters and maintains positive public relations through relationships with internal and external contacts.

All postings close at 23:59 MT of the posting end date indicated.

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.