Remote Customer Service Representative – Work from Home (Canada)

The Opportunity

Description
Work from the comfort of your home while building your career. Now hiring across:

• Alberta
• British Columbia
• Manitoba
• New Brunswick
• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island
• Saskatchewan

What We Offer

• Remote work from home opportunity
• Competitive pay with additional bilingual premium
• Paid training
• Medical and dental benefits
• Employee Assistance Program (EAP)
• $500 employee referral bonus
• Career growth and internal advancement opportunities
• Employee discounts and perks program
• Supportive team environment

What You’ll Do

• Provide customer support for client products and services
• Handle inbound and outbound customer interactions
• Troubleshoot basic technical issues
• Schedule service appointments and follow up with customers
• Deliver professional, empathetic, and solution-focused service
• Accurately document customer information and interactions
• Collaborate with team members to meet service goals

Experience Required for Your Success

Minimum Qualifications

• Minimum 6 months of customer service experience (call center, retail, chat, or in-person)
• High school diploma required
• Strong English communication skills (written and verbal)
• Ability to type at least 35 WPM
• Comfortable using Microsoft Office and multiple systems
• Reliable hardwired home internet connection required
• Must be at least 18 years old
• Strong attendance and work ethic

Schedule

• Operating hours: Monday–Sunday, 9:00 AM – 9:00 PM
• 8-hour shifts, 5 days per week
• Morning, afternoon, and night shifts available
• Weekend availability required for at least one day

Why Join Teleperformance

At Teleperformance, we invest in your success through paid training, ongoing development, and clear career growth opportunities. Join a team that values support, learning, and long-term career advancement.

Teleperformance is an Equal Opportunity Employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Apply Today

Start your remote career with a global leader in customer experience and customer support solutions.