Description
Full job description
Medical Office Assistant
Location: Medicine Hat, AB
Clinic: Southern Alberta Medical
Southern Alberta Medical is seeking a full-time Medical Office Assistant (MOA) to join our dynamic healthcare team. MOAs play a vital role in supporting both patients and physicians by managing administrative tasks, coordinating patient flow, and assisting with clinical needs in a professional, caring environment.
Duties and Responsibilities
· Welcome, check in, and prepare patients for appointments
· Verify and update patient records in the EMR system
· Assist with scheduling, cancellations, and follow-ups
· Support physicians by preparing documentation and patient information
· Answer phone calls and manage messages professionally
· Assist with vitals or basic patient preparation as needed
· Maintain organized records and support billing processes
· Follow clinic protocols, infection control measures, and confidentiality standards
Knowledge, Skills & Abilities
· Medical Office Assistant Certificate or equivalent education/experience
· High School Diploma required
· Strong communication and organizational skills
· Professional, reliable, and detail-oriented
· Comfortable working in a fast-paced clinical environment
· Computer proficiency; EMR experience an asset
· Ability to work independently and as part of a team
· Compassionate and patient-focused approach
Benefits
· Salary: $44,000 – $55,000 annually
· Consistent weekday schedule: Monday – Friday, 8:00 am – 4:30 pm
· Paid statutory holidays
· Health, dental, vision, and life insurance benefits
· Onsite gym (for staff and immediate family)
· Team-building activities
· Free parking
· Opportunities for professional growth and additional hours if desired
Apply Today
We thank all applicants for their interest; only those selected for interviews will be contacted.
Job Type: Full-time
Pay: $44,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Life insurance
- Vision care
Application question(s):
- This hiring process is for two MOA positions with different physical demands. One requires prolonged standing and walking, while the other requires prolonged sitting. Both require speaking with 70+ patients per day (mostly on the phone). Can you perform the essential duties of at least one of these positions, with or without reasonable accommodation?
Experience:
- Medical Office: 1 year (preferred)
Licence/Certification:
- Medical Office Certificate (required)
- High School Diploma or equivalent (required)
Work Location: In person