Description
Job description
Position Summary
We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families. Our team is growing, and we are currently seeking service-oriented individuals with strong communication skills to join our remote sales team.
Company Background
With decades of experience, our organization partners with over 40,000 unions, associations, and member groups across North America, serving millions of members. These groups request access to permanent benefits designed to provide long-term protection, especially when traditional workplace coverage is reduced or lost.
Our focus is on building lasting relationships with members by offering reliable service, education, and support. We are recognized for our strong culture, commitment to growth, and dedication to helping individuals succeed in a remote environment.
Key Responsibilities
- Conduct inbound and outbound client communication
- Schedule appointments with members who have requested information
- Present and explain benefit options through virtual meetings
- Guide clients through the application process
- Maintain accurate records and complete required documentation
- Provide ongoing support to new and existing clients
- Track daily activity and performance metrics
- Participate in optional training and development sessions
- Work alongside underwriting to ensure applications are completed properly
What We Offer
- Flexible, work-from-home environment
- Structured training and ongoing support
- Clear path for long-term career growth
- Weekly team development sessions
- Opportunities for recognition and travel incentives
- Health benefits available after a qualifying period
Minimum Qualifications
- Strong verbal and written communication skills
- Effective time management and organizational ability
- High school diploma or equivalent (post-secondary education is an asset)
- Previous customer service or retail experience is beneficial but not required
- Willingness to obtain a professional license (support provided; fees may apply)