Description
Full job description
About McMan:
We are a non-profit organization with offices in Brooks, Crowsnest Pass, Lethbridge, Medicine Hat and Pincher Creek, and we serve those communities and the surrounding area.
At McMan South we work collectively to reshape lives. Whether they are the lives of individuals we work for or the lives of the bright and talented employees we work with – we focus on human connection. Our staff are specialized professionals with diverse backgrounds and experience who enjoy a positive organizational culture. We believe that by treating our employees well, in a healthy and safe environment, they will feel empowered to help our service participants to the best of their ability.
About the Position:
As an Outreach Support Worker, you will provide participant-centered support services across a variety of programs, including housing support, system navigation, crisis intervention, basic needs assistance, and connection to community resources. Your work will be guided by housing first, family first and harm reduction philosophies as well as being participant-focused and strengths based.
Key Responsibilities:
- Outreach and engagement with individuals experiencing or at risk of homelessness, housing instability, mental health challenges, substance use concerns, or other barriers to stability, as determined by the needs of each individual program.
- Make timely and appropriate referrals to internal programs, housing agencies, healthcare providers, treatment services, legal supports, income supports, education services, and other community resources.
- Provide support for at risk youth and their families to promote family reunification.
- Develop individualized service plans based on participant needs, goals, and barriers, focusing on housing stability, life skills, employment readiness, income supports, and connection to health and social services.
- Maintain current knowledge of legislation, policies, procedures, and community resources relevant to vulnerable populations and the programs being supported.
- Build and maintain collaborative working relationships with community agencies, shelters, hospitals, schools, justice services, healthcare providers, landlords, and other support systems to improve participant outcomes.
- Compile, maintain, and accurately document participant records, case notes, assessments, service statistics, and required reports in accordance with organizational standards and funder requirements.
- Willing to work a flexible schedule (30 hours per week) as this will vary based on the needs of the program and participants.
Benefits:
- Hourly rate: $22.49 - $26.31 per hour, based on education and experience.
- Extensive group benefits package, dental and prescription drug coverage, and immediate access to a 24/7 Employee Assistance Program.
- Starting with three weeks of vacation, offering a flexible schedule, and access to 12 personal days off per year, the organization encourages a work/life balance.
Requirements & Qualifications:
- Degree/Diploma in Social Work, Child and Youth Care Counselling, Addictions Counselling or related human services field. A combination of experience and education may be considered.
- Minimum one (1) year of experience working with youth and families.
- Minimum one (1) year experience working in outreach.
- Detailed knowledge of community resources for participants
- Experience working with mental health, addictions, homelessness.
- Strengths in crisis intervention, case management, communication and administrative skills are a must.
- Clear Criminal Record Check with vulnerable sector and Child Intervention Check dated within the past six months,
- Clear Driver’s Abstract, valid Class 5 Driver’s License, daily use of reliable vehicle and minimum $2M vehicle insurance to carry passengers.
- Standard First Aid CPR Level C Certificate.
How to Apply:
To apply for this position, please submit your resume and cover letter on Indeed.
This position will remain open until a suitable candidate is found.
Pay: $22.49-$26.31 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
Application question(s):
- Can you confirm that you have had a Canadian Class 5 driver's license for at least 3 years, and that your driver's abstract will have less than 6 demerits?
Education:
- DCS / DEC (preferred)
Experience:
- family and youth work: 1 year (preferred)
Licence/Certification:
- Standard or Intermediate First Aid; CPR Level C (preferred)
Work Location: In person