Description
Full job description
The Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant.
You will excel and find happiness in this job if you:
- Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;
- Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;
- Embrace change - and get excited to rally the team to implement new innovation
- Have a knack for dealing well with a variety of people;
- Have initiative, good judgement, and decision making – you’re also responsible, reliable, and honest.
- Love working in a team – and together as partners to get the job done in a dynamic fast food environment.
Qualifications
Abilities:
- Excellent guest service
- Competence in all restaurant positions
- Leadership experience, including the ability to direct the work of others
- Ability to learn quickly
- Ability to work as part of a team
- Effective communication skills
- Ability to multi-task
- Basic mathematical skills
- Knowledge of the retail environment
- Strong interpersonal skills
Working Conditions:
- Working in a fast-paced environment
- Working in a diverse environment with many different personalities and attitudes
- Working together as partners, as a cohesive unit with co-workers
- Working with hot products and equipment
- Working with cleaning materials and chemicals
- Working in a noisy environment
- Working with sharp objects (knives, slicers, etc.)
- Use of portable or step ladder may be required
Physical Requirements:
- This position requires the employee to stand for an extended period of time (up to 8 hours)
- Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
- Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
- Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
- Maintaining good personal hygiene and appropriate uniform
- Having the capacity to handle stressful situations
We’re committed to building a diverse and inclusive workplace. We strongly encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, youth, and individuals from other underrepresented groups. We welcome all qualified applicants to apply.
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Food industry: 1 year (required)
Work Location: In person