Logistics & Sales Associate (indeed)

Southern Irrigation is actively seeking a motivated and reliable individual to join our team in a logistics-focused role, with a clear opportunity to advance into a sales position for our Medicine Hat location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry.

Job Title: Logistics & Sales Associate

Location: 1566 Gershaw Dr SW, Medicine Hat, AB

Compensation: $25 - $27/hr depending on skills/experience.

Job purpose: The primary role is to support daily logistics operations, including shipping, receiving, yard organization, and customer assistance. This position provides hands-on product exposure and training, with the expectation of progressing into a sales role.

Key Responsibilities - Logistics & Yard

• Ship and receive products accurately and efficiently
• Load and unload materials for customers and couriers
• Operate forklifts and skid steers safely (training provided if needed)
• Pick and stage orders and contact customers when orders are ready
• Maintain cleanliness and organization of the yard and warehouse
• Keep warehouse and store bins stocked

Job Duties and Responsibilities

• Deliver personalized attention to each customer, providing the best in quality service and value.
• Take ownership of key accounts with face-to-face interactions, company swag, showing interest in their projects, etc.
• Answer customer inquiries via phone and email and process POS transactions and payments at the front counter
• Work effectively within customer relationship management (CRM) software (creating leads, following up on leads, turning leads into orders, following up on purchases)
• Monitor quote success rates and watch for trends; reporting details on reasons for unsuccessful quotes in CRM software for sales lead review.
• Attend year-round training sessions and product knowledge seminars, pursue industry certifications when training and testing is available
• Work with team mates to learn, mentor, and assist with workload

Growth Opportunity - Sales

After gaining experience and product knowledge, the successful candidate will have the

opportunity to move into a sales role, which includes:

• Assisting walk-in customers with product selection and solutions
• Answering phones and assisting customers remotely
• Preparing quotes and processing sales
• Cold calling and following up with customers
• Contacting vendors for pricing and availability
• Supporting outside sales staff
• Maintaining store appearance and product displays

Qualifications & Competencies

• Positive attitude with a strong focus on customer service
• Highly organized with strong attention to detail
• Reliable, punctual, and team-oriented
• Comfortable learning POS systems and Microsoft office
• Self-motivated, efficient, and eager to learn
• Willing to take initiative and contribute ideas for improvement
• Forklift experience is an asset but not required
• Have a valid driver's license
• Able to travel to other Southern Irrigation locations for training for periods of a week or more

Core Values

• Work ethic; be punctual, intelligent and efficient
• Win as a team; care for your coworkers professionally and personally
• Wow our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.