Description
Operations Manager – High-Growth Hotel Group (Medicine Hat, AB)
Sun City Hotels Ltd is scaling. Fast.
We operate the award-winning Best Western Premier / Executive Residency, currently ranked the #1 hotel in Medicine Hat. In May, we are adding a newly acquired hotel to our portfolio, with a third property breaking ground this August.
We are looking for a high-performing, hands-on Operations Manager to take ownership of this newly acquired hotel and lead its transformation into a top-tier, award-winning property.
This is not a maintenance role. This is a build, lead and elevate opportunity
What You’ll Own
- Full day-to-day hotel operations across Front Desk, Housekeeping, and Breakfast
- Guest satisfaction, online reputation, and service culture
- Hiring, training, and building a strong, accountable team
- Implementing systems, standards, and operational discipline
- Driving performance: occupancy, efficiency, and cost control
- Supporting revenue strategy and improving overall asset performance
What We’re Looking For
- 3–5+ years of hotel leadership experience (Front Office, Rooms, or Operations)
- Proven ability to lead teams and improve performance
- Strong operational instincts. You know how to fix problems and drive results
- High accountability, urgency, and attention to detail
- Someone who thrives in growth environments and wants to make a mark
Why This Role Stands Out
- Take the lead on repositioning a hotel, not just running one
- Join a company actively expanding to a multi-property portfolio
- Work alongside an award-winning flagship team
- Clear runway for advancement as we grow
Full-time | Medicine Hat, AB
Must currently reside in the area and be legally authorized to work in Canada.
Job Types: Full-time, Permanent
Pay: From $19.25 per hour
Benefits:
- Dental care
- Life insurance
- Paid time off
Work Location: In person