Hotel Receptionist

Responsibilities

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service
• Professionalism in customer service

• Apply:

• In person

  999 gershaw drive swmedicine hat, ABT1A 7W4Between 09:00 a.m. and 04:00 a.m.

  What you must include in your application:

  • Answers to the following screening questions:
    • Do you have experience working in this field?

  What might be required by the employer later in the hiring process:

  • References attesting experience